Unified Operator Inbox & Escalation

The WeaveDesk AI agent desk centralizes all incoming customer threads in one real-time operational interface.

Core Features

• Real-Time Thread List: Instant status flags (Open, AI Active, Human Escalated, Resolved).
• AI Handover Switch: Take over any AI conversation with 1 click.
• Quick Response Macros: Pre-configured instant response templates for common customer requests.
• Visitor Telemetry: View device, location, referrer, and lead intent score alongside chat.